Emergency? Please contact the Emergency Help line of your insurance.

If you already have an insurance through JoHo Insurances and you find yourself in a situation that requires urgent assistance, for example admittance in a hospital or need for repatriation, please contact the Emergency Help line to assist you.  We offer you a list of the phone numbers of several Help Lines.

Questions and advice

We kindly ask you to complete the online form for: (1) advice, (2) more information about specific insurances or (3) additional queries.

E-mail & phone numbers

We recommend you to contact us by email:

Only after previous contact by email or advice form is it possible to receive proper telephone assistance. You can reach us by phone on working days between 10:00 and 16:00 local time in The Netherlands.

  • Expat & Emigration Insurance: +31 883 214 561
  • Au Pair Insurance: +31 883 214 563


JoHo Insurances
Stationsweg 2D
2312 AV Leiden
The Netherlands